![]() ![]() Pick servers closer to your location for performance issues like slow internet speed when connected to a VPN. If the VPN connects successfully to other servers, the issue is with the previous server you tried to join. Open the server list and try a few other locations. If the latter occurs, the server will likely block any further connections. The issue might relate to server downtime and too many users connecting to the same server. You might not be able to join specific VPN servers. WireGuard® is a registered trademark of Jason A. Then, try connecting to the preferred VPN servers. If you usually use IPSec/IKEv2, switch to WireGuard®, and vice versa. Head to Atlas VPN settings on the apps that you cannot properly establish connections. Atlas VPN offers IPSec/IKEv2 and WireGuard® protocols that users can change via app settings. Problems with selected VPN tunneling protocolsĬhanging VPN protocols can also help resolve issues when a VPN won’t connect properly. Visit Atlas VPN entry on Google Play Store to see if you have missed any updates and install the available ones. ![]() If you have disabled this option, check the App Store for new updates. Mac and iOS:Ītlas VPN should get updated automatically as by default settings in the App Store. Install it if available, and try connecting to VPN servers again. Open Atlas VPN settings and click the CHECK FOR UPDATE button. Here is how you should update your software manually if you can’t connect to Atlas VPN: Windows: Usually, VPN clients will display a pop-up message announcing a new update is available. The VPN not working due to outdated versions should get fixed as soon as you update your software. That could be the decision to protect users from vulnerabilities or performance issues. However, the VPN provider may halt usage for outdated versions. You might be able to delay the update, and the app might function normally for a while. Using an outdated VPN clientĪ VPN won’t connect if you do not have the latest version installed. ![]() In general, the most common reasons why a VPN won’t connect are the following. Also, follow certain rules when picking a VPN for computer or other devices. But even such recommendations could be clearer as you might not know what you should change. ![]() Usually, error messages can signal the solution, like checking network settings. However, it could also happen later, like receiving an error message when joining a server. VPN connecting problems can start as soon as you open the VPN app. We offer 750 servers in more than 40 locations to support your fast browsing. TL DR – For the best connection with Atlas VPN, update the app, check routers, try other servers, or contact customer support. Also, we will explain the most efficient way to report problems and resolve them as soon as possible. So, let’s see what to do if your VPN won’t connect and the potential reasons behind it. However, you should know how to troubleshoot your connectivity issues properly. If everything fails and the VPN not working issue persists, it might be time to contact customer support. Other common fixes include changing the VPN server, inspecting open ports, or disabling firewalls. The go-to solutions when a VPN won’t connect are updating VPN software or checking if your router works. ![]()
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